![]() Multi-Geo In a multi-geo environment, shared mailboxes need to be licensed the same way a user mailbox is. To learn more about groups, see Learn more about groups. For a comparison of the two, see Compare groups. A group in Outlook is like a shared mailbox. Method Two - If mailbox is shared with a groupįor more information about shared mailboxes, please click here. The only way around this is to create a Microsoft 365 group instead of a shared mailbox. Note: If you mistype the email address of the mailbox, a second window will open up stating that the webpage can’t be found. The chooses the email address, but you can edit it if needed. On the Shared mailboxes page, select + Add a shared mailbox. In the admin center, go to the Teams & Groups > Shared mailboxes page. Method One - when mailbox is directly shared with someoneġ)Log into Outlook on the web by navigating to /owa/ or for HMS/HSDMĢ) Enter your “from” email address and your desktop passwordģ) Click on the icon in the upper left cornerĤ) Select ‘Open another mailbox.’ from the drop down menuĥ) Type in email address of shared mailbox once ‘add shared folder’ popup appears and click add In the admin center, go to the Teams & Groups > Shared mailboxes page. There are two ways that one can access a shared Mailbox:
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